Don't know if you ever figured this out or not but you need a cigarette lighter removal tool. You can buy it as a kit with a replacement cigarette lighter. It is cheaper than just buying the tool. The tool is a t shaped metal stick used to putt the metal lighter module out. After you do this, you can remove the plastic cigarette lighter ring that has the cap on it. It is sort of a pain to do, but I have done it twice. My kids also broke the cover for the cigarette power adapter in the cargo area.