Hi JX owners, I was told that Infiniti will soon send us a customer survey, and the dealer recommends us to give them perfect scores. We're not super happy with our salesman and the dealer's overall service, although the poor experience is minor.
I wonder if anyone know how serious Infiniti would take such survey? I wouldn't want anyone get a real hard time because of my honest ratings but on the other hand I'd also like Infiniti to know how their dealers can do better.
How you guys feel on this topic?
I wonder if anyone know how serious Infiniti would take such survey? I wouldn't want anyone get a real hard time because of my honest ratings but on the other hand I'd also like Infiniti to know how their dealers can do better.
How you guys feel on this topic?