My wife called Infiniti USA today to inquire (again) about status of our Bose gift, and glad she did. At first they couldn't find any record of our JX purchase or me pre-registering for the Bose promotion, but she finally got passed to someone who was able to locate our records in their files. In anycase, the Bose-deal files are apparently kept in limbo until someone (the customer in my case) contacts Infiniti USA and tells them to release the gift.